Founded in 1996, Mortgage U is a full service training company dedicated to the unique needs of the mortgage industry. Our commitment is to providing the highest quality training to ensure that your staff is operating at its most efficient and productive level.

Our training team consists of dynamic educators who have extensive mortgage industry experience as well as unique talent in designing and facilitating effective educational programs.

As an active member of the Michigan Mortgage Lenders Association, Mortgage Banker's Association of America and the National Association of Mortgage Brokers, Mortgage U keeps in close touch with industry news, growth and changes. All of our programs are packed with practical application to the mortgage business as it is today.

Mortgage U is the answer to your productivity and quality concerns.

OUR TEAM

Alice Alvey, Master CMB - President, Instructor, Consultant
Andy Alvey, Education Director
Sam Chrome - Instructor
Amy Hinkle - Instructor
Jan Wetzel - Director, Instructor, Consultant

As President of Mortgage U, Alice Alvey, Master CMB, is a much sought after educator, consultant and mortgage information resource. She brings more than 25 years of mortgage industry experience to the company, with an extensive background from origination through servicing, in both wholesale and retail markets. Her knowledge of the business and experience as an instructor provide a well-defined framework to create innovative, candid and informative education sessions. Committed to providing the highest quality training, Alice has customized programs for lenders all over the country on topics for new loan officers and processors, from application through shipping and insuring, FHA/VA, Fair Lending, Regulatory Compliance and procedure analysis.

Alice Alvey is a Master Certified Mortgage Banker (CMB), designated by the Mortgage Bankers Association of America. The pinnacle achievement for real estate finance professionals, its designees have proven through written and verbal testing, their commitment to industry professionalism, high ethical standards, and industry service.

Sam started as a mortgage loan officer in 2001 and a business development and product manager from 2004 – 2008. He developed an expertise for FHA and reverse mortgage products. Sam joined Mortgage U in March of 2008 and serves as an instructor and author specializing in FHA, Reverse Mortgages and conventional loan training.

Sam’s easy going style keeps students engaged. His thorough knowledge of reverse mortgages has become a valuable resource for many lenders.

Sam earned a B.S. in Marketing from Ferris State University

EMAIL SAM

Amy started as a mortgage processor in 1998 including FHA and conventional loans. After a few years in underwriting she moved to operations training at a large national lender. Amy joined Mortgage U in April 2008. Her expertise includes FHA and conventional training as well as procedure writing. 

Amy’s authoring skills are used by many lenders to create clear and concise written procedures for their operations.

EMAIL AMY

JAN WETZEL's extensive underwriting and management background started in 1978 and put her on course to start one of the country's leading Quality Control firms. Wetzel Trott has specialized in Quality Control Reviews for residential lenders since 1985. As President, Jan has helped hundreds of banks, mortgage companies and credit unions develop and implement comprehensive quality control plans in accordance with Fannie Mae, Freddie Mac, The Department of HUD and VA requirements. Jan's focus on quality allowed her to build a team with combined mortgage experience of over 125 years to handle more than one hundred fifty customers in twenty-two states. Her team handles monthly reviews of closed loans, re-verification tracking, agency approved reporting formats, fraud detection and appraisal field reviews.

In 1998 she designed and wrote the "QuiC" software program to manage the entire closed loan review process from document tracking through management reporting. Jan has molded the information from over 200,000 loan reviews into QuiC to create an extensive fraud database that provides trend analysis reporting and unparalleled protection for her clients. Jan also created a Servicing Quality Control division within Wetzel Trott. Her specialized services cover audits on everything from investor accounting, escrow analysis, loss mitigation, foreclosure, FHA and VA requirements. Jan's team covers over five states for some of the countries largest servicers.

Jan is a graduate of Bowling Green State University, and received her Bachelors Degree in Communication in 1978. She has served on the board of directors and development committee for COTS (The Coalition for Temporary Shelter)in Detroit. Jan is currently the President of the Southeast Chapter of the Michigan Mortgage Lenders; participates in the FNMA Risk Management Advisory Council and is the 1997 recipient of the MMLA James T. Barnes Award for her exemplary contributions to the mortgage industry.